Diagnosis before action
We inspect the device carefully and explain the issue before any repair starts.
About Refix
A proper workshop. Not a kiosk with a smile sticker.
Independent, local, and slightly obsessed with doing the job once. You talk to the people who open the device.
Kendal is the point. Not a pin on a franchise map.
Walk in. Watch the diagnosis. Ask the awkward question. Leave with an answer you can repeat to whoever is waiting in the car.
How a visit actually goes
- Tell us what changed. Share the fault, the device, and what you need it to do.
- We inspect it. We check the likely cause and the condition around it.
- You choose. You get a plain-English quote before any repair starts.
- We put it right. The repair is carried out and the relevant functions are tested.
- You get it back. Collect with the next steps and warranty information explained.
What we refuse to compromise
Parts chosen for longevity
Repairs use tested components and quality checks to support long-term reliability.
Data care comes first
We treat customer data with respect and avoid unnecessary access during repairs.
Documented repair process
Every device follows a controlled workflow with testing before handover.
The phone still works if you let Refix at it.
01539 332280 · Walk-ins welcome