Contact the bench

Do not overthink the message. Send the problem.

Repair, buy, sell, unlock — one note is enough. We answer from the shop, not from a ticket queue.

Inside the Refix workshop

Send a note. We will reply from the shop.

Pick what this is about first — then you only fill what we actually need.

1. What is this about?

Tap one. We set the subject for you.

2. How do we reach you?

Mobile is enough. Email is a backup.

So we know who to ask for if you walk in.
UK mobile is best — we usually reply on WhatsApp.
Used if WhatsApp does not go through.

3. Tell us the problem

Stuck? Tap a starter sentence.

Device + what is wrong + when you can come. That is the whole note.

We answer during opening hours. For a same-day job, WhatsApp is faster.

WhatsApp +44 7500 088872